Privacy Policy

Last updated: September 2026

Who we are

This website is run by Familia Estates Ltd, Sheffield, United Kingdom. You can contact us at familiaestates@mail.co.uk or +44 7311 025765.

What we collect

When you use our enquiry form we collect your name, email address, phone number (optional), enquiry type and message.

Why we collect it

We use these details only to respond to your enquiry — for example about a stay, a property partnership or an investment opportunity.

Who processes it

Our website is hosted by Cadu, which securely forwards form submissions to us. See Cadu’s data processing agreement and list of sub-processors.

How long we keep it

We keep your details only as long as needed to respond to and follow up on your enquiry, then delete them.

Your rights

You can ask us to access, correct or delete your personal data at any time by emailing familiaestates@mail.co.uk. You also have the right to complain to the Information Commissioner’s Office (ico.org.uk).